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PNW  Print  Company: Where Imagination Meets Innovation –
Creating the Softest  DTF  Transfers for Your Custom Apparel!

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Ordering F.A.Q.

How to Order

Build your gang sheets - it's EASY!

Learn about Gang Sheets HERE. 

 

If you have any graphic software, such as Photoshop, Affinity Designer, Adobe Illustrator, etc., it's easy to learn to build your own gang sheet! This comprehensive Step-by-Step Pictorial will help you if you've never built a gang sheet before.

Don't have access to graphic software? No problem!

If you opt to utilize our Gang Sheet app (linked above), please remember that submitting a Gang Sheet through the app does not count as placing an order on our website. Be sure to return to our website to complete your order.

What Sizes Gang Sheets Do You Offer?

Our wide-format DTF printers are designed for 24"-wide DTF film rolls. To accommodate the printer's requirements, our Gang Sheets are 22" wide, leaving a 1"-wide border on each side of the roll.

We offer 13 different Gang Sheet lengths, ranging from 1 to 12 linear feet. For orders exceeding 12 linear feet, you can place your order using any combination of lengths that adds up to your total order size.

Please keep in mind that 1 linear foot is equivalent to 2 square feet.

What are "Print-Ready files"?

All orders must be submitted as ready-to-print gang sheets. We will not gang or re-size images for you. If you require any edits, please request them when submitting your order. Keep in mind that there is a minimum charge of $15 for custom edits, and this fee may increase based on the extent of the alterations needed. The service charge will be added to your invoice, and the turnaround time for alterations may delay your order by up to 3-5 business days.

To save time and money, consider creating your own gang sheets. You can find instructions on how to build gang sheets in the first Q&A of this F.A.Q. Using the gang sheet building app is the easiest and most efficient option!

How do I rush my order?

No Rush Fee for DTF transfer orders - EVER!

All orders are processed in the order they are received, with 90% of them leaving our warehouse in just one business day! 

 

1-day TAT is available to our customers on a first-come, first-serve basis. The only way to expedite your order is to plan ahead and order in advance.

What are your prices, and do you offer discounts?

Visit our Custom DTF Transfers page for our detailed pricing and discount information!

 

Want a 10% LIFETIME DISCOUNT? Order our professional 16x20 PNW Cascadia Pro Heat Press, and we will email you your personal 10% lifetime coupon as soon as the press is shipped! This code can be used for any DTF order from PNW Print Company!

Our turn-around-time (TAT)

At PNW Print Co., we are committed to providing efficient and transparent service. Our turnaround time (TAT) is designed to ensure you receive top-quality prints without unnecessary delays. Our standard TAT is 1-3 business days (please check our website header for the Current TAT, as it may vary depending on our workload or vacations).

 

Please note that a 1-business day turnaround begins 24 hours after your order is placed AND your print-ready files are received, allowing us ample time to deliver the best results. Before that, it falls under "same-day printing," a service we no longer offer.

For instance, if you place your order at 3:00 PM on Monday, the 1-business day TAT commences at 3:00 PM on Tuesday, with your order ready for shipping or pickup by 3:00 PM on Wednesday. Please be aware that Saturday and Sunday are not considered business days. We appreciate your understanding and eagerly anticipate the opportunity to provide you with exceptional DTF transfer prints.

Seeking an estimate for a large order?

It's a simple math exercise! ;) All you need to do is build a short gang sheet with just a few copies of your design. Once you know the size of your small gang sheet and the number of copies needed, you can easily come up with an estimate!

 

Let me give you an example to demonstrate this:

For instance, let's say you want to order 200 sets of 10.5"-wide back transfers and 3.5"-wide pocket logos.

Solution: Build a gang sheet with 4 large and 4 small prints. This gang sheet will be printed 50 times for a total of 200 transfers.

If your gang sheet is 21" long, then your total order is 21" x 50 copies = 1050" long. Divide this number by 6, and you'll have your order in square feet: 1050/6=175 sq. ft.

Use our Price List to calculate your total: $4.50x175=$787.50.

Don't forget to apply any applicable coupons found on the same page!

I hope this explanation helps, but please feel free to email us at order@pnwprintco.com if you have any questions!

Let customers speak for us

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